Returns To return your product, please email us at
support@calmthechaoscrystals.com or visit our
Contact Us page to send us a message. Our policy lasts 30 days. If 30 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
- There are certain situations where only partial refunds are granted (if applicable)
Please contact us at
support@calmthechaoscrystals.com to get additional information on how to return your item or visit our
Contact Us page.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Damaged ItemsWe only replace items if they are defective or damaged and brought to our attention within 15 days of receiving your original purchase. If applicable, we require that you send the defective item(s) back to us.
Once the item is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your replacement status. Please email us at
support@calmthechaoscrystals.com if you have any issues with your product during this 15 day period. Any claims beyond the 15 days will be considered wear and tear, and cannot be replaced.
